Live chat for websites

ROI, Outsourcing, Choosing a provider

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How Live Chat Differs From Instant Messenger

Posted on 10 May 2018 in Uncategorized | 0 comments

When people hear the world “Live Chat” these days, they think of those small message windows found on social media pages such as Facebook or Google+. However, technically, those types of communications channels are known as “instant messenger.” If you’re wondering what is live chat exactly, or are a little bit confused about the differences […]

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The Top Live Chat Benefits You Must Know

Posted on 10 May 2018 in Uncategorized | 0 comments

If you’re on this blog, you probably already know that live chat is a platform that enables you to chat directly with your website visitors. You may also know that while live chat and instant messenger apps such as Facebook chat or Google+ do share some similarities – for instance, they both give you the […]

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Ways Live Chat Will Better Your Online Business

Posted on 02 Apr 2018 in live chat for websites | 0 comments

Consumers rule the online landscape nowadays.  They do their own research and often prefer self-services.  But eventually, even the smartest online customer will have a question. What then? Let’s face it, most FAQs don’t answer the true make-or-break questions, and most people (including us) don’t have the patience to make a phone call and wait […]

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The Downside Of Call Center Outsourcing For Companies

Posted on 02 Apr 2018 in live chat for websites | 0 comments

As a way to save on costs and focus more on other things, some companies are outsourcing their call centers.  While replacing an in-house call center staff with an outside vendor often saves a lot of money, there are many disadvantages associated with this practice, and today we are going to find out the downside […]

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Why Customers Prefer Live Chat Over Other Communication Channels

Posted on 02 Apr 2018 in live chat for websites | 0 comments

Not only can live chat help you boost your online business, gain you more customers and cut down on your payroll monthly expenses, but customers are increasingly speaking about how they love live chat. In almost every survey, customers said that they find live chat to be very helpful. They also said that they’re more […]

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Find Out Why Customers Today Love Live Chat

Posted on 02 Apr 2018 in live chat for websites | 0 comments

Imaging that you want to buy a hunting gun. You enter a gun store and take a look at the shelves filled with guns. Then you realize that you have no idea what gun you need. You look around trying to get some help, but don’t see any salespeople. The shop is empty. You notice […]

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